“Barbara May possesses a passionate coaching style combined with years of real-life experience. Thoughtful and appealing, her presentations are always packed with powerful information wrapped in a fun and interactive style of engagement.”

Stephen Khan, Owner, Management Information Group

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Responding Effectively to Resistance Presented by Barbara May, Founder & CEO at Stumbling Blocks 

Barbara provides you with more than 30 years of expertise in her communication and leadership training seminars. You'll learn the tools, strategies and techniques she uses to help organizations in Edmonton and throughout Alberta strengthen communication, teamwork and innovation—the building blocks you need to succeed.

Communication and Leadership Training in Edmonton and throughout Alberta

RESPONDING EFFECTIVELY TO RESISTANCE

Astute leaders spot problems brewing before they blow up. Learn how to deal with people, problems and situations honestly to improve productivity, teamwork and employee morale.

 

Here's what you'll learn:

  • How to deal effectively with resistance, especially after a negative or unpopular decision has been made.​​

  • The keys to building trust between team members and team leaders under pressure, crisis and change.

  • Listening between the lines—identify the hidden agendas and false signals that lead to misunderstanding. 

  • When emotions run high: Get at the real truth when dealing with sensitive issues and situations.

  • Tips for understanding and communicating effectively with people who are stressed-out, upset or angry.

  • Setting boundaries: How to say “no” without creating hard feelings or feeling guilty.

  • How to confidently handle complaints and criticism from customers, team members and other leaders. 

  • How to develop a game plan that motivates and inspires your team to succeed.

Barbara May can help your team get past these common stumbling blocks in Edmonton and throughout Alberta

  • Communication breakdowns between co-workers.

  • Coping with and eventually reducing stress.

  • Personality conflicts between team members.

  • Lack of team spirit or morale.

  • Dealing with and accepting change.

  • Butting heads with managers and team leaders.

  • Boring meetings and presentations.

What's the first step?

Contact Barbara May. Discuss your team's biggest stumbling block(s) with her. Then bring her in to work with your team in Edmonton or at your location in Alberta. She'll help you work together, steadily improve your performance, be motivated, stay with the company, and grow as leaders. And, most importantly, get past your stumbling blocks.

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