"Barbara is a true leader. Always inspiring and leading by example. Our workplace went from toxic to engaging, rewarding and supportive. I never knew things could be this good."
Responding Effectively to Resistance Presented by Barbara May, Founder & CEO at Stumbling Blocks
Barbara provides you with more than 30 years of expertise in her Responding Effectively to Resistance training seminars.
She'll give you the tools, strategies and techniques she uses to help business leaders respond effectively to resistance so you can deal with people, problems and situations honestly and improve productivity, teamwork and employee morale.
Barbara offers her Responding Effectively to Resistance seminars and workshops in Edmonton and throughout Alberta.
Communication and Leadership Training in Edmonton and throughout Alberta
RESPONDING EFFECTIVELY TO RESISTANCE
Astute leaders spot problems brewing before they blow up. Learn how to deal with people, problems and situations honestly to improve productivity, teamwork and employee morale.
Here's what you'll learn:
How to deal effectively with resistance, especially after a negative or unpopular decision has been made.
The keys to building trust between team members and team leaders under pressure, crisis and change.
Listening between the lines—identify the hidden agendas and false signals that lead to misunderstanding.
When emotions run high: Get at the real truth when dealing with sensitive issues and situations.
Tips for understanding and communicating effectively with people who are stressed-out, upset or angry.
Setting boundaries: How to say “no” without creating hard feelings or feeling guilty.
How to confidently handle complaints and criticism from customers, team members and other leaders.
How to develop a game plan that motivates and inspires your team to succeed.
Q. What makes Barbara May the best trainer and coach to help you respond effectively to resistance in Edmonton and throughout Alberta?
A. Barbara's interactive approach to training and coaching provides participants with practical tools, strategies and techniques they can use in real work situations. No boring lectures here.
With more than three decades of work experience behind her in fields as diverse as sport and recreation, education, not-for-profit management, entertainment and government, Barbara brings a uniquely powerful mix of personal stories, humorous examples, and real-world insight to her programs and clients.
Book Barbara to work with your team and she'll...
Help you discover new ways of solving problems in the workplace such as dealing and communicating with co-workers and bouncing back from mistakes with confidence.
Show you how to create a healthy work environment where people feel understood, accepted for who they are and valued as part of the team.
Give you strategies, tools and techniques you can use to strengthen communication, teamwork and leadership—the building blocks you need to succeed
Barbara has been helping business leaders in Edmonton and throughout Alberta improve their communication and leadership skills since 1995.