“Barbara May possesses a passionate coaching style combined with years of real-life experience. Thoughtful and appealing, her presentations are always packed with powerful information wrapped in a fun and interactive style of engagement.”

Stephen Khan, Owner, Management Information Group

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As a business leader, you have so much to offer. Your experience, your ideas, your dreams and your story. It's time for you to share it with your team.

Hi, I'm Barbara May! I'm a leadership communication expert, team building facilitator and award-winning coach.

 

As your trainer and coach, my purpose is to create a safe learning environment where you can master the communication and leadership skills you need to build a stronger, more resilient team.

 

My method involves teaching a variety of strategies, tools and techniques which you can use outside of the training sessions, to strengthen communication, teamwork and leadership—the building blocks you need to succeed.

I'll also show you how to create a healthy work environment where people feel understood, accepted for who they are and valued as part of the team.

Imagine being able to step into any situation and make a real difference in the quality of not only your life but the lives of the people on your team. ​

Barbara's interactive approach to training and coaching provides participants with practical tools, strategies and techniques they can use in real work situations. No boring lectures here.

 

Module 1

ESTABLISHING
YOUR PERSONAL
LEADERSHIP STYLE 

A team can only be as successful as its leader. Learn how to establish your personal leadership style and create a healthy work environment where people feel understood, accepted for who they are and valued as part of the team.

Here what you'll learn

  • How to develop your own unique leadership style and use it to your advantage.

  • Why you should understand and appreciate other people's communication styles—even if they aren’t right for you.​​

  • A look at personality traits and how they affect your ability to build a stronger, more resilient team.

  • Understand leadership attributes such as self-awareness, authenticity, character, accountability and resiliency.

  • Dealing with pressure and stress—how to stay calm and in control, even in the face of chaos.

  • Easy ways to delegate and make 'checking in' a natural, comfortable part of your team building routine.

  • How to conduct focused, productive meetings that turn ideas into action and action into results.

  • How to demonstrate big picture thinking and become a more effective and influential leader.

 

Module 2

RESPONDING EFFECTIVELY TO RESISTANCE

Astute leaders spot problems brewing before they blow up. Learn how to deal with people, problems and situations honestly to improve productivity, teamwork and employee morale.

 

Here's what you'll learn:

  • How to deal effectively with resistance, especially after a negative or unpopular decision has been made.​​

  • The keys to building trust between team members and team leaders under pressure, crisis and change.

  • Listening between the lines—identify the hidden agendas and false signals that lead to misunderstanding. 

  • When emotions run high: Get at the real truth when dealing with sensitive issues and situations.

  • Tips for understanding and communicating effectively with people who are stressed-out, upset or angry.

  • Setting boundaries: How to say “no” without creating hard feelings or feeling guilty.

  • How to confidently handle complaints and criticism from customers, team members and other leaders. 

  • How to develop a game plan that motivates and inspires your team to succeed.

 

Module 3

COMMUNICATION, COLLABORATION

& CONNECTION

Learn practical skills you can use to communicate, collaborate and connect with a diverse group of individuals and give your team the leadership, motivation and guidance it needs to succeed.

 

Here's what you'll learn:

  • Why it's important to communicate in a way that motivates and inspires your team to succeed.

  • How to use brainstorming as a tool for encouraging the free exchange of ideas and solutions.

  • Becoming an Exceptional Listener: Paying attention to what people say to understand and appreciate their point of view.​

  • Questioning Techniques: Asking the right questions to obtain useful information and help team members and team leaders gain insight.

  • How to create an environment that encourages team members—even untalkative ones—-to fully participate in discussions.

  • Proven tips for making sure your instructions are clear and understood by everyone on your team.

  • Strategies and techniques to encourage team members to collaborate, cooperate and turn to one another for help and inspiration.

  • How to use communication touch points to build a stronger, more resilient team.

 

Module 4

PUBLIC SPEAKING & PRESENTATION SKILLS

As a business leader, you need to know how to communicate with confidence and authority from the break room to the boardroom. Learn high-impact speaking techniques you can use to engage and inspire your team to higher levels of performance.

Here's what you'll learn:

  • Managing fear and nervousness: Relaxation and breathing techniques that keep you relaxed and in control throughout your presentation.

  • Tips and techniques to help you think on your feet in meetings, interviews and impromptu presentations.

  • How to handle difficult questions and unexpected queries even if you don’t have the answers.

  • Proven techniques to help you become a more animated and engaging storyteller.

  • The best ways to use stories, case studies and other anecdotal information to motivate and inspire your team.

  • How to facilitate group discussions to build trust, get buy-in and guide your team to higher levels of performance and productivity.

  • High-impact speaking techniques for stronger communication, teamwork and leadership.

  • How to represent your organization at important functions, industry events and public meetings.

 

Module 5

COACHING FOR SUCCESS

Easy-to-apply coaching techniques that will help you develop the full potential of the people you lead.

Here's what you'll learn:

  • How to build a cohesive, results-oriented team from a group of diverse individuals.

  • High-impact coaching techniques to help people learn new skills and improve their performance.

  • How to recognize potentially counterproductive or destructive team member activities—and deal with them before they lead to conflict.

  • Strategies for getting to the root cause of poor performance.

  • Providing Feedback: Having the confidence and assertiveness to deal with people, problems and situations honestly.

  • Holding employees accountable—the bottom line in dealing with underachievers.

  • Spotting employee burnout before it’s too late—and how to help.

  • How to develop strategic, well-articulated action plans that inspire, motivate and empower your team to achieve organizational goals.

"Watching my brother go 
from bumbling and fumbling to a clear, concise, structured presentation made it clear how effective Barbara May's teachings are. It was a true transformation."

 

Mike Kuby, Playworks

What's the first step?

Contact Barbara May. Discuss your team's biggest stumbling block(s) with her. Then bring her in to work with your team. She'll help you work together, steadily improve your performance, be motivated, stay with the company and grow as leaders. And, most importantly, get past your stumbling blocks.